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Important changes ahead

The credit union difference

Unlike most other financial service providers, Queenslanders is a credit union, which means our customers are also our owners. On joining Queenslanders, each customer purchases a $10 share, which entitles them to vote at the organisation's Annual General Meetings and, in doing so, participate in the election of the Board of Directors.

It is this unique business model that sets Queenslanders apart from its main competitors and ensures that the institution remains focused on customer needs rather than pursuing higher shareholder returns.

Like the banks, however, Queenslanders is an Authorised Deposit-taking Institution (ADI), regulated by the Banking Act 1959 and supervised by the Australian Prudential Regulation Authority (APRA). As a result of the regulatory environment in which all credit unions operate, Australia has one of the strongest mutual banking sectors in the world.

Our participation in the Australian financial services arena is about more than simply providing banking services. It is about community, social responsibility and collective strength.

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