On the weekend of 4-5 August 2018 we completed the final stage of our merger with Queensland Country Credit Union. This followed our legal merger on 1 April 2018, where we joined forces to form the second largest credit union in Queensland.
We're back online
After some planned outages, our upgraded internet and phone banking systems are now live. Thank you to all Members for your patience. If you have any questions, our contact centre (1800 QLDERS) is here to help.
The following communications have now been posted:
- All members have been sent a personalised letter and guide to what's changing.
- Members with loans or overdrafts have been sent information detailing upcoming product changes.
- Members registered for NetBanking have been sent a letter and booklet about the future of internet banking.
If you have not yet received this information, please contact us as soon as possible.
How do I find out more?
Below, you can watch a short video about the merger featuring the Chairs of both credit unions. You can also read: