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Merger FAQs

What is happening?

A merger of Queenslanders Credit Union with Queensland Country Credit Union.

When is it happening?

The legal merger of the two credit unions occurred on 1 April 2018. However, members won’t notice many changes until the database merger, which will happen on the weekend of 4-5 August 2018. The database merger will involve the amalgamation of our products and fees, and a change to phone and internet banking.

What is the goal?

To build a genuine, customer-owned alternative to the big banks for ALL Queenslanders.

What specific benefits will the merger bring to Queenslanders members?

What will the merger achieve?

What will the merged credit union look like?

Will my local branch remain open?

Will my current banking products change?

Who will lead the merged organisation?

Do I need to do anything?

All members should have received personalised communication with everything you need to know, including how your everyday banking will be affected. Please ensure you read every communication you receive from us to avoid inconvenience as much as possible.

Building a genuine, customer-owned alternative to the big banks for ALL Queenslanders.