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Merger FAQs

What has happened?

A merger of Queenslanders Credit Union with Queensland Country Credit Union.

When did it happen?

The legal merger of the two credit unions occurred on 1 April 2018. However, members weren't really impacted until the database merger, which happened on the weekend of 4-5 August 2018. The database merger involved the amalgamation of our products and fees, and a change to phone and internet banking.

What is the goal?

To build a genuine, customer-owned alternative to the big banks for ALL Queenslanders.

What specific benefits has the merger brought to Queenslanders members?

What has the merger achieved?

What does the merged credit union look like?

Will my local branch remain open?

Will my current banking products change?

Who is leading the merged organisation?

More information:

Building a genuine, customer-owned alternative to the big banks for ALL Queenslanders.